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About Us
Worcester Area Intergroup (WAI) is an Alcoholics Anonymous intergroup serving those seeking help with alcoholism and AA members & groups in metrowest MA.

For WAI office hours: click here. For directions to the WAI office: click here.

WAI Services

WAI provides services and resources to the still-sick alcoholic and to the local AA community, including:

  » 24-hour hotline (HALTline)

  » AA meeting lists (Printed Lists and Online lists)

  » An office open to the public (WAI Office Hours)

  » An inventory of materials (Bookstore, Order Form)

  » A calendar of local AA events (Online Calendar)

  » An AA newsletter publication (The Beacon)

  » AA service volunteers (Service Committees)

  » A confidential 12th step call list (Signup Form)

  » A bookie-to-bookie exchange (BookieXchange)

Supporting WAI

WAI is funded by AA members and groups via AA literature sales and contributions. Contributions are graciously accepted in-person, online or by mail to:

      Worcester Area Intergroup, Inc.
100 Grove Street Suite 314
Worcester MA 01605

Online contributions are also accepted — click here to contribute online.
To support WAI on a recurring basis: see the "Faithful Fivers form".

Worcester Area Towns & Villages

WAI Membership, Officers & Service Positions

WAI is overseen by two committees, a Steering Committee and a Delegates Committee which together comprise the membership of WAI. Both committees meet on the 2nd Thursday each month. All interested A.A.s and intergroup delegates are invited and encouraged to attend the monthly WAI committee meetings (for directions: click here).

The Steering Committee—the officers of WAI—consists of a chairperson, secretary, treasurer and their alternates, the office manager, and four trustees. The Steering Committee oversees the daily operations and finances of WAI. The Delegates Committee consists of the intergroup delegates from local AA groups. The Delegates Committee votes on all matters beyond the scope of the Steering Committee. WAI service committee chairpersons and trusted servants give reports and share their concerns at the delegates committee meeting.

WAI officers, staff, and service positions, with email links, are shown below. For more information on WAI and its operations, see the document WAI Guidelines.
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A.A. General Service Structure and Intergroups

The AA service structure is often depicted as an "inverted triangle." At the bottom are two corporate entities: A.A. World Services Inc. (AAWS) and A.A. Grapevine Inc. (GV), which are governed by a General Service Board which in turn is governed by area delegates voting at the General Service Conference.

North America is geographically partitioned into Regions, which are further divided into Areas, which in turn are divided into Districts and within each district – at the top of the triangle – are the A.A. groups.


An A.A. Intergroup (or Central Office) is a committee or organization that exists to serve the local A.A. community. Intergroups often provide a 24-hour telephone hotline, an office where A.A. meeting lists, literature, and materials are available, and service committees and resources to support AA's primary purpose.

Intergroups and central offices have existed since the early days of A.A. and operate outside A.A.’s general service structure. Many intergroups are nonprofit entities that are governed by charters or bylaws and elected officers and delegates and may employ paid staff members.

An intergroup committee is mainly composed of delegates from local AA groups. Each AA group may elect a delegate to represent their group at intergroup committee meetings. A delegate is an A.A. group’s link to the intergroup committee, equivalent to General Service Reps (GSRs) that serve as a group's link to the district committee and area assemblies. Similarly, a district committee may have an intergroup representative, or Intergroup Liaison, to serve as a conduit between the district committee and local intergroup. An intergroup committee may also have an Area Liaison to represent the intergroup at area assemblies and area committee meetings.

In Massachusetts there are two AA areas: Eastern Massachusetts (Area 30) and Western Massachusetts (Area 31).

In addition to WAI, Massachusetts has an Eastern Massachusetts Central Service Office in Boston and a Western Massachusetts Intergroup Office in Holyoke, a Berkshire Intergroup Office, a Cape Cod Intergroup Office, a Martha's Vineyard Intergroup, and a Nantucket Intergroup.